EXIT Realty Auctions

How do I change a template in my Shop?

To make changes to your branded Shop or any Shop templates, you’ll need to be your company’s Shop administrator.

If you manage your company’s brand Shop, you can submit a New Template Request, contact your Account Manager directly, or email AM@markful.com.

Our team will be in touch to walk you through any fees (if applicable) and the next steps. Please note, most template updates take 5–7 business days.

Can I get a new template in my Shop?

Yes! You can add new templates to your Shop if you are the Shop administrator. To request a new template submit the form, New Template Request, contact your Account Manager directly, or email AM@markful.com.

Our team will be in touch to walk you through any fees (if applicable) and the next steps. Please note, only Shop administrators can add new templates to your Shop.

My company is updating our logo. How do I update my Shop?

Congratulations on your new branding! We’re here to help make the transition smooth. To update your Shop with your new brand, you’ll need to be a Shop administrator.

If you manage your company's Shop, please contact your Account Manager or email AM@markful.com with your contact information and new brand assets (logo, design guidelines, and any reference files).

Our team will be in touch to walk you through any fees (if applicable) and the next steps.

Who can request changes to my Shop?

Changes to your Shop can only be requested by your Shop administrator or other office leadership responsible for marketing. If you’re unsure who this is, please check with your office manager.

Agents can still order special items outside of the Shop by uploading finished artwork in the order process or contacting our Special Order Team for custom product requests.

Can I have products added or removed from my Shop?

Yes! We can tailor your Shop to fit your team’s needs. Please remember that you must be a Shop administrator to make changes to your Shop. Contact your Account Manager or email AM@markful.com. Our team will be in touch to walk you through any fees (if applicable) and the next steps.

We also love hearing product suggestions. You can share new ideas with our team via email: info@markful.com, phone: 800-789-6247 (Mon–Fri, 7:00 AM–4:30 PM PST), or chat available on our website during business hours.

How do I order a Bundled Pack?

From new hire onboarding to listing launches and team rewards, we’ve got you covered. Our bundled packs make it easy to order everything you need in one place, while saving you time and money.

There are two ways to order a Bundled Pack:

Choose a Pre-made Pack: Browse our selection of ready-to-go packs (like onboarding kits or sign packs). Customize each item from your branded Shop by using the personalization editor, then add them to your cart. You can upgrade the pack selections by placing the upgraded product from your Shop into your cart. The price will automatically adjust based on the products you choose. If you order branded products from 3 or more categories, enter Bundle10 at checkout to receive a 10% discount.

Build Your Own Custom Pack: Select at least 3 branded products from 3 different categories (for example: shirts, backpacks, and business cards). Personalize them using the editor and then add them to your cart. Enter Bundle10 at checkout, and a 10% discount will be applied automatically.

Check here for more information on ordering a Bundle10 pack.

Remember: To qualify, your order must include 3 or more branded products from 3 different categories — and don’t forget to enter the code Bundle10 at checkout!